Reviews
Our quality and consistent workmanship have helped thousands of homeowners achieve the perfect flooring solution for their homes
Posted onTrustindex verifies that the original source of the review is Google. Am amazing selection of products and extremely helpful and knowledgeable staff. Highly recommend!Posted onTrustindex verifies that the original source of the review is Google. We had such a great experience at Cielo Stone & Tile! The showroom is stunning so many beautiful options for tile, stone hardwood and cabinetry. The staff was incredibly knowledgeable and walked us through every detail, from installation guidance to what to expect with natural variation in porcelain and stone. They were also very upfront about their policies - porcelain tile is non-refundable since each order is custom and batch-specific, but they encouraged us to check everything within five days of receipt in case there's any damage. It's clear they stand behind their products and work closely with vendors to make things right if anything ever arrives broken or defective. That level of honesty and care is rare. The whole process was smooth, transparent, and honestly enjoyable, Highly recommend Cielo to anyone who wants beautiful materials and great customer service!Posted onTrustindex verifies that the original source of the review is Google. I recently moved to St. Augustine from Ohio and started visiting local tile showrooms to get a feel for what the area had to offer — and Cielo Stone & Tile absolutely stood out. The moment I walked in, I knew I’d found my go-to resource. The showroom is stunning, spacious, and thoughtfully curated — a true designer’s dream. Their selection rivals high-end showrooms I’ve worked with in larger cities, and the staff was incredibly knowledgeable about materials, installation details, and even local contractors. I really appreciated how transparent they were about their policies and product education — porcelain tile is non-refundable because it’s ordered by lot, but they explained how they work directly with vendors to resolve any shipping or damage issues quickly. It’s rare to find that level of professionalism paired with such warmth. Cielo will definitely be my first stop for future client projects in Florida — beautiful space, amazing team, and truly exceptional service.Posted onTrustindex verifies that the original source of the review is Google. This place has a great selection of tiles and helps with your selection from a design poit of view. Their wharehouse staff guy is very courteous and amenable to your needs. They do not allow returns on unused tile, though. So, beware. Laura also could use some 'vocal syrup' on her rather curt phone converstion tone . We ARE in the South after all ! lol.Posted onTrustindex verifies that the original source of the review is Google. I ordered some South Seas Super White Mini Brick Pearl Shell tiles. The tiles are beautiful! I was going to have the tiles installed directly on the wall but because the tiles are so beautiful, I decided to have the tiles made into two art pieces. That way, if I move I will be able to take these art panels with me. Cielo Stone & Tile has a large selection of products to choose from, so you will find something you like there. The sales staff is friendly and helpful. I asked if they knew of an installer and the craftsman they recommended did such an excellent job! He was very professional and detailed oriented.Posted onTrustindex verifies that the original source of the review is Google. Amazing select and design help!Posted onTrustindex verifies that the original source of the review is Google. Kichen update now finished. BEAUTIFUL new backsplash from Cielo Stone and Tile, with advice of Kathleen Larriviere, owner. Photo does not do the luster of the tile justice, the reality is even better! Expertly installed by Cielo Kitchens and Baths.Posted onTrustindex verifies that the original source of the review is Google. Great showroom, great staff and great selections! Even though I was doing a small shower, Janet worked with me and I love the end result!Posted onTrustindex verifies that the original source of the review is Google. The Best Around!!!!! Buy local from this team